Casa Sandoval has been selected as a “Caring Star” of 2014, honored for service excellence based on consumer ratings and reviews posted on Caring.com, the leading senior care website. In reviews from families, seniors, and others concerned about Independent and Assisted Living, Casa Sandoval captured a 5-star consumer rating (the highest possible score), while also meeting other qualifying criteria for the honor. Only about 400 communities — the top 1% of assisted living communities nationwide – achieved this recognition.
The Caring Stars 2014 award was determined from consumer ratings and reviews posted on Caring.com between December 1, 2012, and December 1, 2013. To qualify, the community had to have received all of the following:
- Three or more reviews during the time frame, at least one of which with the highest rating of five stars
- An average overall rating (across all reviews on their listing) equaling greater than 4 stars
- No unresolved negative reviews
“We appreciate that we’ve received such positive feedback from families about the services we offer, and we thank Caring.com for recognizing our community as a Caring Star,” said Ann Villapando, Executive Director of Casa Sandoval. ”We strive daily to provide high-quality care for our residents, and this award helps validate our delivery on that promise.”
“Congratulations to Casa Sandoval for achieving this high praise from the residents and families they serve,” said Andy Cohen, cofounder and CEO of Caring.com. “Word-of-mouth recommendations in online reviews are consistently cited among the top considerations in the search and selection process. The Caring Stars award badge signals a history of service excellence, further helping those seeking the best Independent and Assisted Living community for their loved ones.”