Our greatest asset, and the key to our success, is our staff and their devotion to our residents. We work hard to find and retain caregivers who demonstrate the “heart” for their residents; who possess a deep sense of commitment; who are dedicated to serving others; and who passionately embrace our corporate culture.
What makes us successful is our teamwork. Providing a happy home to our residents takes work and requires that we perform as a seamless unit. We can only accomplish this by recognizing each other’s unique role and contribution to the community, and by being mutually respectful and supportive. Every decision and action taken is based on a clear understanding of our customers’ needs, while maintaining consistency with our own values and adhering to our high company standards. While our service can often be highly personalized, we treat all residents and families equally and fairly.
Our beliefs and values are consistently demonstrated with integrity and professionalism. We value personal and professional development and invest in staff training, motivation, and career coaching. By understanding the ongoing needs of our residents, we’re able to deliver beyond their expectations. We never rest on our laurels; we take risks and thrive on challenges, constantly seeking innovations and improvements while staying abreast of industry trends.